Frequently Asked Questions
Simply [call us at 020 7123 7059] or book online at any time. Provide pickup address, date/time, and number of passengers. We confirm your booking instantly with fare details.
Fares vary by vehicle type and luggage. As a guide: Saloon ~£50, Estate ~£55, Executive ~£60, MPV ~£70, 8-Seater ~£80. Quote you get at booking is firm. No surge pricing or extra tolls (LCY has none).
About 15–20 minutes in normal traffic. The distance is ~7 miles. If you need to arrive by a certain time, we advise booking 30 min earlier than your flight’s check-in to be safe.
Yes, our driver will meet you at the terminal. For departures, our driver can park at the short-stay lot to help with luggage or wait curbside for up to 1 hour without extra charge.
Absolutely – from Ilford Town Centre (IG1) to Cranbrook Road area (IG1/IG2) and Ilford Station (IG1). Plus East Ham, Stratford, Forest Gate, Plaistow – basically anywhere in East London.
We offer child seats on request for free. Just let us know age/size when booking, and we’ll install one.